Book description
From technology and globalization to the increasing power of
customers, the forces that have created the seismic changes in
business today also serve as the foundation for the next generation of
learning organizations. With lessons forged by such world-class
leaders as Nokia, Alcoa and Canadian Imperial Bank, Michael Marquardt
explains how to improve performance and transform an organization into
one that continues to flourish with knowledge. In this new edition of
his award-winning book, Marquardt advises how to harness the
collective genius of people within an organization to perpetuate the
power of the learning organization. He also added dozens of case
studies to demonstrate the applicability of his Systems Learning
Organization model and to illustrate how each of the five
subsystems--learning, organization, people, knowledge and
technology--synergize. "Finally, a tool for practitioners that
takes the mystery out of building a learning organization. This how-to
book is great for any business of any size or industry that wants
learning to be at the heart of its business direction." --Mary F.
Tomasello, Organizations Development Consultant, Alcoa, Inc. Contents
Foreword Preface Acknowledgments About the Author 1 The Emerging Need
for Learning Organizations 2 The Systems Learning Organization Model 3
Building Learning Dynamics 4 Transforming the Organization for
Learning Excellence 5 Empowering and Enabling People 6 Knowledge
Management in Learning Organizations 7 Technology for Building the
Learning Organization 8 Becoming a Learning Organization Appendix:
Learning Organization Profile Glossary Bibliography Index
Dr. Michael Marquardt is professor of human resource development and
international affairs as well as program director of overseas programs
at George Washington University. Mike also serves as president of the
World Institute for Action Learning. Dr. Marquardt has trained more than
95,000 managers in nearly 100 countries since beginning his
international experience in Spain in 1969. Consulting assignments have
included Marriott, Microsoft, Motorola, Boeing, Caterpillar, United
Nations Development Program and Samsung. Mike is the author of 20 books
and over 100 professional articles in the fields of leadership,
learning, globalization and organizational change. Dr. Marquardt's
achievements and leadership have been recognized though numerous awards
including the International Practitioner of the Year Award from the
American Society for Training and Development. He enjoys skiing, music
and traveling with his Swiss wife, four children and six grandchildren.