Book description
Solving Sticky People Problems uses PHP, the most powerful ingredient
in human communication! It is the real way to handle those sometimes
excruciatingly painful employee issues. SSPP shows hard-working
supervisors and managers how to draw on their inner sense to address
these prickly challenges (which no college textbook can). Foreword
writer and former editor of "Working Woman" and "Working
Mother" magazines, Barbara Litrell shares: “After years of
management, I arrived at the same place that Tim McHeffey does in this
book. PHP is a shortcut to management sanity---as a new manager you will
read this book and think, 'Is he for real? Will this work? It can't be
this simple.' Years from now, you will reread the book and think, 'of
course, that's exactly what it's all about.'” What do you do when: your
employees just don't do what you ask them to, you hear through the
grapevine that morale stinks, an outspoken employee thinks she's
productive, but is really not, you observe that an employee, returning
from lunch, appears to be staggering and slurring his words, you have
bullying-harassment going on, you have an employee who is a bigot, there
are no raises this year, employees don't work well together, and/or
Jenny smells. HELP!! SSPP will guide you through all of these and more.
Your prickly employee challenges will seem to melt away with the PHP
formula.
