Book description
Don't Let Negaholics Rule Your Workplace!
As a manager, you're sandwiched between the pressure of senior
executives and the demands of your own staff memebers. The last thing
you need is an unruly employee whose chronic "negaholic"
attitude upsets your office applecart and affects the morale of your
entire staff.
Managing Difficult People gives you the tools you need to cope
with all kinds of difficult employees. From sneaky slackers to
resident office tormentors, this handy guide cuts to the chase,
helping you identify and deal with specific personality types such as
The Bully, The Complainer or Whiner, The Procrastinator, The
Know-It-All, The Silent Type, The Social Butterfly, The "No
People Skills" Person, The Rookie, The Overly Sensitive Person,
and The Manipulator.
Marilyn Pincus is an author and consultant to management who
has written for many publishers of business information. She writes
policies, procedures, and specialty material for the Arizona Aerospace
Foundation, the Tucson Osteopathic Medical Foundation, and other
clients. Her books spotlighting business success skills have been
published in eight languages. She is a member of the International
Association of Business Communications and Toastmasters International.
Ms. Pincus is a resident of Sun Lakes, AZ.
