Book description
The most powerful word in the language is one that most people find
difficult to say. Yet when we know how to use it correctly, it has the
power to profoundly transform our lives. That word is 'No'.
In Getting to Yes, William Ury helped millions of people
across the world discover how to transform their working and personal
relationships by saying Yes. In this wise and insightful 'prequel' to
the international bestseller, Ury asserts that, although you may be
able to say Yes, you cannot get to the right Yes until you know how to
say No.
Most of us are reluctant to say No when we fear the word could spoil
relationships with bosses; lose the deal with clients or upset family
members. This indispensable book will help readers know whether and
how to say No and provides a simple, proven five-step solution and
tried and tested techniques to tackle this everyday dilemma.
William Ury co-wrote the Getting to Yes, which has sold over 5
million copies around the world. The Power of a Positive No, based on
the popular Harvard course for managers and professionals, is Ury's
eighth book and he has written widely on negotiation, conflict
resolution and war prevention. In recent years, Ury has mediated
personally between top Russian leaders and the president of Chechnya,
gone head to head with Venezuelan President Hugo Chavez and his
political opposition, and discussed with the Dalai Lama how to negotiate
the conflict over Tibet. Ury received a BA from Yale and an MA and Ph.
D. in Social Anthropology from Harvard. He and his wife and three
children currently live in Boulder, Colorado.