Book description
Written as a tool for both researchers and communication managers, the
Handbook of Crisis Communication
is a comprehensive examination of the latest research, methods, and
critical issues in crisis communication.
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Includes in-depth analyses of well-known case studies in crisis
communication, from terrorist attacks to Hurricane Katrina
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Explores the key emerging areas of new technology and global
crisis communication
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Provides a starting point for developing crisis communication
as a distinctive field research rather than as a sub-discipline of
public relations or corporate communication
W. Timothy Coombs
is Professor at the Nicholson School of Communication at University of
Central Florida, USA. He is the author of
Code Red in the Boardroom
(2006), and
Today's Public Relations
(2006).
Sherry J. Holladay is Professor at the Nicholson School of
Communication at University of Central Florida, USA. She is the author
of numerous articles related to corporate communication.
Together, they have co-authored It's Not Just PR (2007), PR
Strategy and Application (2010) and Managing Corporate Social
Responsibility: A Communication Approach (2011). All titles are
published by Wiley-Blackwell.
