Book details

Book description

What's in this book?

Open this book and you will...                                                      - Build rapport                                                      - Overcome obstacles                                             - Stay in control                                                                   - Close deals

Learn how to negotiate: - Knowing your basics - Negotiating and influencing - Negotiating for a win-win - Understanding strategy and tactics - Building rapport - Handling objections - Staying in control - Closing the deal

Sample page spread:


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Karen Mannering is a trainer developer and coach with over twenty years experience in training. Her background in psychology and management makes her an expert in negotiating skills. She has written a number of successful books, including the bestselling 'Getting to Yes.'