Book description
From Act I:
"I think you left these behind," I said, handing them to
her. This happens all the time when women try to return bags they've
used. Tampons, lipstick, coins, Tic Tacs, and condoms are the top
treasures found.
"Greasy" let out a sigh as if I were the problem. "I
really don't see what the problem is here. It's none of your business
what I keep in my handbag."
It is when my commission is at stake! I'm not your Designer Handbag
Rental Service! My name is not BagBorrowOrSteal. com!
This is a place Freeman Hall, a twenty-year veteran "on the
floor," knows well. While delivering side-splitting stories
alongside brutally cynical commentary, Freeman recounts his most
shocking experiences in Retail Hell.
From the time he was attacked by a customer's four-year-old, who
grabbed onto his leg like a poodle and wouldn't let go, to the day he
found the fitting room walls covered in s**t, Freeman has seen and
heard (smelled and felt) it all! Horrifying and hilarious, this
behind-the-scenes look at what really goes on at the Big Fancy Stores
is rollicking, ready-to-wear wisdom for readers everywhere.
Freeman Hall began slaving in retail at the age of twenty at
Macy's. His most notable experience was with specialty clothing store
Nordstrom, where he spent fifteen years as an award-winning handbag
manager and salesperson. In 2007, he created the popular "Retail
Hell Underground" blog and videos, generating a satirical
sounding board for retail slaves worldwide.