Book description
Knowledge Works
is a handbook full of ideas to help you draw on people's knowledge to
keep ideas fresh, reduce waste, and build competence and capability. You
can either dip into it according to your needs, or work through it in a
more systematic way to create a plan to improve your organization's
performance.
"Knowledge Works is a very practical book
that provides proven solutions for important knowledge-related
problems in organizations including: how to convince managers that
knowledge is important, how to create a knowledge-sharing culture, and
how to improve the quality of conversations. A must-read for all
managers of knowledge-intensive organizations."
Daan Andriessen, Professor of Intellectual Capital, Inholland
University of Applied Sciences, The Netherlands
"To be successful as a manager, you need to make better
decisions, be more innovative and to do more with less. In this highly
practical handbook, Christine Van Winkelen and Jane McKenzie offer new
ideas to challenge your current thinking and achieve this. Their work
is soundly based on 10 years collaborative research with the Knowledge
Management Forum at the Henley Business School."
David Gurteen, Founder and Director, Gurteen Knowledge Community
"This book shows in a very inspiring and hands-on way how
knowledge works. This is an utmost important understanding in the
growing intellectual economy for increased operational knowledge
effectiveness. The book has in an impressive way systematized many
challenging K-works perspectives, from knowledge mapping and flows to
social media and knowledge creating conversations. It is demonstrating
a number of insightful real life stories and projects during 10 years
of the Henley KM Forum, as well as providing valuable reading notes.
Happy Knowledge Work ..."
Leif Edvinsson, Honorary Chairman for the Henley KM Forum, The
World´s First Professor of Intellectual Capital
Christine van Winkelen
has worked with the Henley KM Forum since its inception in 2000 and was
the Director for five years until February 2009. Having led, or
otherwise been involved in, a high proportion of the research projects
completed by the Forum over the last decade, she is in a unique position
to write this book. Previous experience includes fifteen years in
various roles in high technology organizations (including research,
human resource management and product management).
Jane McKenzie has worked with the Henley KM Forum since its
inception in 2000 and took over from Christine van Winkelen as
Director of the Forum in 2009. Like Christine she has led or been
involved in many of the research projects completed since 2000, and
they have co-authored many papers together, as well as a book in 2004.
She developed broad experience in a variety of financial, marketing
and operations management roles during her 15 years in industry in
both large organizations and SMEs, and working for a while as a
consultant convinced her of the value of "joining up the
dots" in organizations.
The Henley Knowledge Management Forum is one of the Centres of
Excellence at Henley Business School in the UK, a school well-known
for executive development. Established in 2000, the Knowledge
Management Forum brings together business practitioners, industry
thought-leaders, experts and academics to help organizations tackle
the new challenges presented by the knowledge economy. Members are
large multi-national organizations in all sectors, as well as UK
public and third sector bodies.
http://www.
henley. reading. ac. uk/kmforum
