Book description
Praise for A-HA! Performance
"Since I wrote Choice Theory many years ago, I have come to the
conclusion that there is only one major human problem: we have yet to
figure out how to get along well with each other. In this book, Walker
supports this conclusion with humor, creativity, and great insight.
Managers who both follow his suggestions and teach them to those they
manage will be rewarded with a happy and profitable workplace. And do it
at less cost than the company is spending now."
--William Glasser, MD, President and founder,William Glasser Institute,
and author of Choice Theory and Reality Therapy
"If ever there was a title that perfectly matched the content of a
book, this is it. I have never experienced more a-ha's from a book in my
life. One of the biggest a-ha's is that you don't build a motivated
workforce--you already have one! If you manage people--and especially if
you aspire to truly lead people--then this book is required reading.
Rock-solid ideas from a master on motivation."
--Joe Calloway, author of Work Like You're Showing Off!
"An amazingly practical and prodigiously useful resource to help
create and bolster a world-class sales force, but also a blueprint for
better living in general. An absolute mandatory read for all my
employees, not to mention friends and family members. I don't know
anyone who couldn't benefit from applying the A-HA model. The title
might be more apropos if it were 'Holy cow! Where's this been my whole career?'"
--Robert H. Fleet, Branch Manager, National Builder Division,
Countrywide Home Loans
"A-HA! Performance should be mandatory reading for every manager.
Each chapter offers simple and compelling methods for building and
managing a self-motivated workforce. The realistic examples presented
throughout the book reinforce the steps in the A-HA model and provide
the foundation for easy application to professional and personal situations."
--Ann Owens, Vice President, Total Rewards Management, QUALCOMM
"Avoiding a fight-or-flight reaction from an employee who needs
coaching on improved performance or behavior changes requires the
manager understand the employee's vested interest. Walker teaches the
skills required to effectively create three wins: for the company, the
employee, and the manager. It's a must-read for all leaders who want to
be more proficient in getting needed performance changes from their
employees by improving their own nurturing, coaching, or mentoring
skills. I'm reading it for the third time and still gleaning more tips
and insights. Even though it's constructed as a managerial self-help
book, it's really an insightful, powerful textbook, and as such needs to
be studied."
--Ron Cook, National Accounts Manager, 3M Douglas Walker
, MS, is cofounder of A-HA! Performance Solutions, cre-ator of the A-HA!
Performance Model, a highly regarded manager and sought after keynote
speaker, trainer, executive coach, human capital management consultant,
executive career advisor, and leading expert in intrinsic motivation
management. He teaches A-HA! at SDSU and UCSD and served as senior
faculty at the William Glasser Institute and as the Managing Consultant
of the San Diego office of DBM, an international leader in transition services.
Stephen Sorkin, MBA, is cofounder of A-HA! Performance
Solutions, focusing on business development and marketing, while also
involved with developing and delivering A-HA! Performance products and
services. He has repeatedly commercialized and developed ideas into
globally competing businesses, including award-winning and industry
standard-setting human capital management solutions.
