Book description
Turn constant complainers into productive contributors
Constant complainers take up resources, time, and mental bandwidth in
the workplace. When you change a culture of complainers to one of
contributors, you boost morale, increase productivity, and promote
effective communication. In short, you get more done with less drama.
In Stop Complainers and Energy Drainers, workplace communication
expert Linda Swindling shares her expertise in negotiating tough
situations in the workplace. Discover how to influence others to
accomplish your purpose. Stop Complainers and Energy Drainers
uses scenarios, engaging questions, and survey results to provide
strategies that can be implemented immediately.
- Shows how to identify complainers and time drainers
- Provides forms to help prepare for discussions, suggested
language to show up powerfully, and encouragement to apply strategies
- Offers concrete phrases and tactics to refocus a complainer and
end unproductive conversations
Stop Complainers and Energy Drainers is research-driven and
focused on how to identify as well as manage conversations with
"venters," complainers, whiners, and energy drainers. With
these guidelines for communication, you'll see powerful results,
improved relationships, and increased confidence.
