Book description
An in-depth look at current issues, new research findings, and
interdisciplinary exchange in survey methodology and processing
Survey Measurement and Process Quality extends the marriage of
traditional survey issues and continuous quality improvement further
than any other contemporary volume. It documents the current state of
the field, reports new research findings, and promotes interdisciplinary
exchange in questionnaire design, data collection, data processing,
quality assessment, and effects of errors on estimation and analysis.
The book's five sections discuss a broad range of issues and topics in
each of five major areas, including
* Questionnaire design--conceptualization, design of rating scales for
effective measurement, self-administered questionnaires, and more
* Data collection--new technology, interviewer effects, interview mode,
children as respondents
* Post-survey processing and operations--modeling of classification
operations, coding based on such systems, editing, integrating processes
* Quality assessment and control--total quality management, developing
current best methods, service quality, quality efforts across
organizations
* Effects of misclassification on estimation, analysis, and
interpretation--misclassification and other measurement errors, new
variance estimators that account for measurement error, estimators of
nonsampling error components in interview surveys
Survey Measurement and Process Quality is an indispensable resource for
survey practitioners and managers as well as an excellent supplemental
text for undergraduate and graduate courses and special seminars.
