Book description
Focused Operations Management for Health Services Organizations
offers managers and staff the practical knowledge and tools they need
to accomplish much more within existing resources. This text identifies
common bottlenecks and constraints and focuses on the critical issues
and processes faced by managers in the health care field. The book
provides tools to significantly improve organizational operations as
well as enhance quality and customer satisfaction without increasing the
use of physical, human, and financial resources. Boaz Ronen
, Ph. D., is professor at Tel Aviv University, Faculty of Management,
the Leon Recanati Graduate School of Business Administration. He is an
international consultant and project leader in implementing focused
management and theory of constraints techniques and philosophies in high
technology, health care, public service, and industry.
Joseph S. Pliskin, Ph. D., is the Sidney Liswood Professor of
Health Care Management, Department of Industrial Engineering and
Management, and Department of Health Systems Management, Ben-Gurion
University of the Negev, Israel. He is also adjunct professor of
health policy and management at the Harvard School of Public Health.
Shimeon Pass, M. Sc., M. B.A., is an expert in applying the
philosophy and tools of the focused management methodology and theory
of constraints in health care, high technology, industrial, service,
retail, and nonprofit organizations.
