Book description
The Performance Consultant's Fieldbook
will help trainers, training managers, and internal and external
consultants working in partnership with clients to identify barriers to
performance, explore a suite of solutions, and work collaboratively to
get new procedures, technology, behaviors, and ideas adopted.
Step-by-step, the book details the techniques you need to conduct
performance interventions and offers a customizable collection of
worksheets, flowcharts, planning guides, and job aids. It provides
practical guidance and proven tools to help analyze an organizational
environment, diagnose performance problems, identify barriers to
performance, select appropriate interventions, and measure intervention
success. Judith Hale
, Ph. D., has been a consultant to management in the public and private
sectors for over twenty-five years. She specializes in needs
assessments, certification programs, evaluation protocols, training
outsourcing, and the implementation of major interventions. She is a
past president of ISPI and is on the faculty of ISPI's HPT Institute and
Boise State's School of Engineering.
