Book description
As the workforce ages and younger trainers and managers emerge,
facilitation skills take on a new importance and, with the increased use
of social networks, new facilitation skills are needed. Written by two
facilitation gurus, this book shows how to make any learning environment
come alive. It outlines proven guidelines any trainer can use to unify
groups, inspire creativity, and get audiences, teams, and colleagues to
speak up, talk back, participate, and engage in meetings.
Cyndi Maxey, CSP, owns Maxey Creative Inc., a communication
consulting firm. She is a professional speaker, facilitator and coach
and holds the Certified Speaking Professional designation with
National Speakers Association.
Kevin E. O'Connor, CSP, is a speaker, consultant, and teaches
graduate and undergraduate classes at Chicago's Loyola University and
Columbia College of Chicago. Kevin is also a Certified Speaking
Professional.
