Book description
"An amazingly comprehensive collection of designs, options,
examples, and techniques on how to move from conflict avoidance to
constructive resolution."
-Jim Kouzes, coauthor,
The Leadership Challenge
Praise for Craig E. Runde and Tim A. Flanagan's Books
Building Conflict Competent Teams
"A comprehensive, thoroughly researched guide to the crucial and
inevitable role conflict plays on a team."
-Patrick
Lencioni, author, The Five Dysfunctions of a Team
"Conflict happens on the best of teams. Building Conflict
Competent Teams shows team leaders as well as team members how
to constructively tackle the challenges that come when people
disagree. This book is a must-read for anyone who wants to lead, or
belong to, a high-performing team."
-Ken Blanchard,
coauthor, The One Minute Manager and The One Minute Entrepreneurâ„¢
"Runde and Flanagan have put together a clear, well-written
guide to the nature and sources of conflict that arise in teams and,
more important, how to maximize the chances that conflict turns out to
be the good thing that teams thrive on instead of the bad thing that
destroys team performance."
-Douglas Smith, author,
The Wisdom of Teams
Developing Your Conflict Competence
"A must-have guidebook for the new age of global business. This
book shows every leader how to turn feelings of fear into feelings of
safety, suspicion into trust, and competitiveness into
collaboration."
-Jim Kouzes, coauthor of the
bestselling book The Leadership Challenge
"Craig Runde and Tim Flanagan use their vast experience to give
us Developing Your Conflict Competence. Move beyond negative
workplace conflict to positive and constructive outcomes with the
simple tools and suggestions in this must-read field
guide!"
-Marshall Goldsmith, bestselling author of
What Got You Here Won't Get You There, Succession: Are You Ready,
and MOJO
Craig E. Runde is director of the Center for Conflict Dynamics
at Eckerd College, St. Petersburg, Florida.
Tim A. Flanagan is co-owner of Custom Leadership Solutions, St.
Petersburg, Florida, and senior fellow at the Center for Conflict Dynamics.
They are the coauthors of the first edition of Becoming a Conflict
Competent Leader, Building Conflict Competent Teams, and
Developing Your Conflict Competence.