Book description
A unique approach to information overload, combining theory and
practical solutions
Written and edited by an international group of experts from academia
and industry, Information Overload clearly links academic
theory to real-world practice, providing a truly global and
interdisciplinary treatment of this important topic.
Emphasizing the role of engineers and technical communicators, the
book discusses the root causes and costs of information overload
within organizations and introduces strategies and proven techniques
for reducing information overload and minimizing its negative impact.
It offers a theoretical framework and ideas for future research, and
features special chapter 'insight boxes' that recount different
approaches to problems from various multinational corporations.
Information Overload:
- Focuses on key definitions and challenges of information
overload for both communicators and organizations
- Details a variety of technical and human-centered strategies for
addressing the deluge of data
- Presents effective solutions tried at IBM, Xerox, and Harris Corporation
- Examines the effects of culture as well as that of color, visual
form, text, and end-user documentation
- Offers an engineering perspective on the technologies available
for dealing with information overload
Information Overload also serves as a first-rate survival
manual for researchers in academia, practicing engineers, technical
communicators, and managers and professionals at all levels of profit
and nonprofit organizations.
JUDITH B. STROTHER, PhD, is Chair of the Graduate Program in
Global Strategic Communication and Professor of Communication at
Florida Institute of Technology in Melbourne, Florida. She has written
three books and several book chapters, in addition to journal articles
and conference proceedings.
JAN M. ULIJN, PhD, is an early emeritus of the endowed Jean
Monnet Chair in Innovation, Entrepreneurship and Culture at Eindhoven
University of Technology, and currently Professor of the Open
University School of Management in the Netherlands. He has written
numerous journal articles and book chapters and has authored or edited
several books.
ZOHRA FAZAL is Instructor of Humanities and Communication and a
founding member of the Center for Communication Excellence at Florida
Institute of Technology. She is currently pursuing her PhD in science
education.
