Book description
Communication in the Workplace
is a revealing snapshot of how organisations really work. In workplaces
throughout Australia and across the planet, billions of messages are
sent in various forms every day, but not all of them get though. Of
those that do, may are misunderstood, Communication breakdown is just as
common as communication effectiveness, but it doesn't have to be that way.
Become a more effective communicator by finding out how messages can
be sent -- and distorted -- by differing channels, including:
- memos
- emails
- meetings
- teleconferencing
- instant messaging
Expert communicator Baden Eunson shares insights about the informal
organisation, networking, how to know when messages are being lost due
to cultures of silence, silos or empires (and what to do about it),
and explains how knowledge management can help you get your message across.
Baden Eunson
teaches in the school of English, Communications and Performance
Studies at Monash University, and also runs a training and consultancy
business. He is the author of numerous books, including the best-selling
C21: Communicating in the 21st Century, 2nd edn, John Wiley & Sons.
