Book description
Fundamentals of Performance Technology
is a practical how-to guide designed to help practitioners and students
understand the science of performance technology and
successfully implement organizational change. Using the Human
Performance Technology (HTP) model, the authors explain step-by-step how
to spot performance indicators, analyze problems, identify their
underlying causes, and create workable solutions, and perspective
on change management. The completely updated and revised third edition
will also feature expanded sections on intervention design and
development, tips for sustaining change over time, and all new case
studies contributed by top practitioners and academics in the field.
Darlene M. Van Tiem, PhD, CPT, CPLP, is an associate professor
emerita at the University of MichiganÂ-Dearborn and faculty member of
Capella University. Previously, Van Tiem served as Human Resources
Training Director for Ameritech (now AT&T) Yellow Pages and
Curriculum Manager for General Motors Technical Curriculum.
James L. Moseley, EdD, LPC, CHES, CPT, is an associate professor at
Wayne State University's College of Education Instructional Technology
Program. In addition to teaching, he serves as both an internal and
external consultant in program evaluation, performance improvement,
and health education.
Joan C. Dessinger, EdD, CPT, is the founder of The Lake Group, a
performance improvement consulting group that has partnered with
national and international business, education, manufacturing,
healthcare, and service organizations since 1985. She is also editor
of ISPI's Performance Improvement Journal and co-author of six books
for HPT/PI professionals.
