Book description
Winning techniques and strategies for nonprofits and government
agencies in creating successful and critical key performance indicators
By exploring measures that have transformed businesses, David
Parmenter has developed a methodology that is breathtaking in its
simplicity and yet profound in its impact. Key Performance
Indicators for Government and Nonprofit Agencies: Implementing
Winning KPIs is a proactive guide representing a significant
shift in the way KPIs are developed and used, with an abundance of
implementation tools for government agencies and nonprofit groups.
- Implementation variations and short cuts for government and
not-for-profit organizations
- How to brainstorm performance measures
- Templates for reporting performance measures
- A resource kit for a consultant who is acting as a coach /
facilitator to the in-house project team
- Also by David Parmenter: Key Performance Indicators:
Developing, Implementing, and Using Winning KPIs, Second Edition
Filled with numerous case studies and checklists to help readers
develop their KPIs, this book shows government agencies and nonprofits
how to select and implement winning key performance indicators to
ensure that their performance management initiatives are successful.
David Parmenter is an international presenter who is known for
his entertaining and thought-provoking sessions, which have led to
substantial change in many organizations. He is a leading expert in
the development of winning KPIs, replacing the annual planning process
with quarterly rolling planning and management practices that will get
you to the top. David has delivered workshops to thousands of
attendees in many cities around the world, including Sydney,
Melbourne, Hong Kong, Kuala Lumpur, Singapore, Tehran, Jeddah, Muscat,
Johannesburg, Prague, Rome, Dublin, London, Manchester, Edinburgh, and
Toronto. He has worked for Ernst & Young, BP Oil Ltd, and Arthur
Andersen, and is a Fellow of the Institute of Chartered Accountants in
England and Wales. David is a regular writer for professional and
business journals. He is also the author of Winning CFOs: Implementing
and Applying Better Practices and The Leading-Edge Manager's Guide to
Success (both from Wiley). David can be contacted via
parmenter@waymark. co. nz or +64 4 499 0007. His website,
davidparmenter. com, contains many white papers, articles, and
freeware that will be useful to readers.
