Book description
CEOs and managers live and die by delivering superior performance to
shareholders. This is why expectations-based management has been
developed.
Outperform with Expectations-Based Management
(EBM) introduces a revolutionary new performance metric that links
performance standards, performance measurement, and the achievement of
performance.
It's easy to say that if a CEO can get performance
measurement right, then performance improvement will follow. But what
is the "right" measure of performance, and how do you use it
to improve performance? Authors Tom Copeland and Aaron Dolgoff answer
these questions and many more, as they show you how to find the
measure of performance that has the strongest link to the creation of
wealth for the owners of both public and private companies. They
answer the puzzle of why growth in earnings is not correlated with
shareholder returns and explain the under- and over-investment traps.
And they explain how clear communications to investors and managers
alike improve value.
The bottom line is that share prices go up when companies exceed
expectations -- short-term and long-term -- of income statement and
balance sheet performance and daily operating value drivers. Gain a
complete understanding of EBM and discover how to do this, and much
more, while staying competitive in an unforgiving business
environment.
TOM COPELAND, PHD, is Managing Director Emeritus of
Corporate Finance at The Monitor Group, Inc., a top management
consulting company, and Senior Lecturer at MIT's Sloan School of
Management. He has consulted at over 200 companies in thirty-four
countries and is a leading authority on valuation. He coauthored
Valuation with Tim Koller and Jack Murrin, and Real Options: A
Practitioner's Guide with Vladimir Antikarov (both from Wiley).
Copeland received a BA in economics from The Johns Hopkins University,
an MBA in finance from the Wharton School, and a PhD in applied
economics from the University of Pennsylvania. He has also taught at
the Anderson School of Management, UCLA; at the Stern School at NYU;
and at Harvard Business School.
AARON DOLGOFF is an Associate Principal in the Finance practice of
CRA International. He works on litigation and business-consulting
matters requiring specialized finance expertise. Dolgoff's experience
spans a range of industries, including pharmaceuticals, agribusiness,
truck manufacturing, office supplies, healthcare services, and
consumer goods. He received a BS in economics from the Wharton School
and an MA in international relations and economics from The Johns
Hopkins University.
