Book description
Between the time a team is launched and the time it delivers results,
managers need to know that the team is on course. Whether they have
launched a team to achieve a business objective or have inherited a
team, they need to monitor effectiveness on an ongoing basis and make
course corrections that keep small problems from becoming major disasters.
Monitoring and maintaining team performance is a key element of leading
a team. You can provide that leadership by paying attention to four
important dimensions: team member effort, team member knowledge and
skills, team tactics, and group dynamics. By focusing on those four
areas, you can assess your team's performance, zero in on areas of
weakness, and take the corrective measures necessary to ensure peak
performance and to deliver expected results.
This series of guidebooks draws on the practical
knowledge that the Center for Creative Leadership (CCL) has
generated, since its inception in 1970, through its research and
educational activity conducted in partnership with hundreds of
thousands of managers and executives. Much of this knowledge is
shared-in a way that is distinct from the typical university
department, professional association, or consultancy. CCL is not
simply a collection of individual experts, although the individual
credentials of its staff are impressive; rather it is a community,
with its members holding certain principles in common and working
together to understand and generate practical responses to today's
leadership and organizational challenges.
The purpose of the
series is to provide managers with specific advice on how to complete
a developmental task or solve a leadership challenge. In doing that,
the series carries out CCL's mission to advance the understanding,
practice, and development of leadership for the benefit of society worldwide.
Kim Kanaga is the director of CCL's Greensboro Campus,
overseeing all campus site resources and day-to-day activities in
support of CCL's strategic direction. He has an extensive background
in team-building initiatives, which he has used to customize team
effectiveness programs for many CCL clients. He holds a Ph. D. in
communication from Michigan State University.
Henry Browning was an important contributor to the design of
CCL's Leadership and High-Performance Teams program. He has an MBA
from the University of Colorado.