Book description
The Health Care Data Guide is designed to help students and
professionals build a skill set specific to using data for improvement
of health care processes and systems. Even experienced data users will
find valuable resources among the tools and cases that enrich The
Health Care Data Guide. Practical and step-by-step, this book
spotlights statistical process control (SPC) and develops a
philosophy, a strategy, and a set of methods for ongoing improvement
to yield better outcomes.
Provost and Murray reveal how to put SPC into practice for a wide
range of applications including evaluating current process
performance, searching for ideas for and determining evidence of
improvement, and tracking and documenting sustainability of
improvement. A comprehensive overview of graphical methods in SPC
includes Shewhart charts, run charts, frequency plots, Pareto
analysis, and scatter diagrams. Other topics include stratification
and rational sub-grouping of data and methods to help predict
performance of processes.
Illustrative examples and case studies encourage users to evaluate
their knowledge and skills interactively and provide opportunity to
develop additional skills and confidence in displaying and
interpreting data.
Companion Web site: www. josseybass. com/go/provost
Lloyd P. Provost is a cofounder of Associates in Process Improvement,
the developers of the Model for Improvement roadmap and the Quality as
a Business Strategy template for focusing organizations on
improvement. Lloyd is a senior fellow at the Institute for Healthcare
Improvement, where he supports the use of data for learning in programs.
Sandra K. Murray is a principal in Corporate Transformation Concepts,
an independent consulting firm. She is faculty for the Institute for
Healthcare Improvement's year-long Improvement Advisor Professional
Development Program and their Breakthrough Series College. Sandra has
taught numerous programs through the National Association for
Healthcare Quality. Her active cohort of client organizations
encompasses the spectrum of health care delivery.
