Book description
There was a time when people were committed to working hard and being
productive in the work force. Today, however, some workers have an
entitlement mentality and the labor pool includes some people who
don???t want a job - just a paycheck. In response to this trend, Glenn
Shepard has written
How to Manage Problem Employees
. This comprehensive book will tell you how to set new hires up for
success, structure compensation packages to maximize their involvement
and work ethic, deal with problem areas before they become bad behavior,
and motivate slow and often unmotivated employees. You'll learn the
different personality types and how to handle specific manifestations of
each, including gossiping, back stabbing, direct confrontation,
hypochondriacs, breaking the chain of command, and sarcasm, as well as
how to terminate employees while staying on solid legal ground. GLENN
SHEPARD is the owner and founder of Glenn Shepard Seminars in Nashville,
Tennessee. Nearly 100,000 managers, from Fortune 500 companies and small
businesses alike, have attended his seminars. He is also the author of
How to Make Performance Evaluations Really Work, from Wiley.
