Book description
Both highly informative and entertaining,
Multicultural Manners
gives readers the understanding they need, the perfect words to say,
and the correct behavior to use in a wide range of cross-cultural
situations. This incisive and award-winning guide to etiquette features
completely updated etiquette guidelines with special emphasis on
post-September 11 culture clashes as well as a brand-new section that
demystifies unfamiliar cultures in the news. Norine Dresser identifies
key cross-cultural hot spots and suggests methods that foster respect
for diversity. Readers will discover the dos and don'ts of successful
business and social interaction, detailed tips on avoiding embarrassment
in a variety of social settings, amusing firsthand accounts of cultural
gaffes, a breakdown of customs, religions, languages, and ethnicities
for seventy different countries, and appropriate etiquette for
innumerable settings. NORINE DRESSER is a professional consultant,
speaker, folklorist, and educator. From 1993 to 2001, she wrote the
award-winning "Multicultural Manners" column for the Los
Angeles Times. Dresser has been interviewed on the Voice of America and
numerous other radio and TV shows.