Book description
The new edition of How People Tick is a practical guide to over 50
types of difficult people such as Angry People, Blamers, Impatient
People, Workaholics and Gossips. Mike Leibling describes each difficult
situation, analyzes how it arises, and suggests strategies for dealing
with the problem. Disruptive behavior patterns can be addressed once
and for all, instead of handling them as one-off events. "Solid
advice in how to get out of certain situations with the least damage
done.... a strongly recommended read." - Midwest Book Review Mike
Leibling is a writer, trainer, facilitator and coach. He worked for
nearly twenty years as a strategist with Saatchi & Saatchi,
ultimately as International Strategic Planning Director. He had many
clients, large and small, both in the private and public sectors, and
was increasingly called upon to spend his time training, coaching and
mentoring. In 1995 he founded Strategy Strategy™ to help people and
organizations to move on in 'difficult' situations or, preferably, to
spot them coming and so avoid them in the first place. Mike has worked
with organizations as diverse as Heinz, DHL, L'Oreal and
PricewaterhouseCoopers.
