Book description
Value by Design is a practical guide for real-world improvement in
clinical microsystems. Clinical microsystem theory, as implemented by
the Institute for Healthcare Improvement and health care organizations
nationally and internationally, is the foundation of high-performing
front line health care teams who achieve exceptional quality and value.
These authors combine theory and principles to create a strategic
framework and field-tested tools to assess and improve systems of care.
Their approach links patients, families, health care professionals and
strategic organizational goals at all levels of the organization: micro,
meso and macrosystem levels to achieve the ultimate quality and value a
health care system is capable of offering.
Eugene C. Nelson, DSc, MPH, is director of Population Health and
Measurement for the Dartmouth-Hitchcock Medical Center and professor
of Community and Family Medicine at Dartmouth Medical School and the
Dartmouth Institute for Health Policy and Clinical Practice. He is the
recipient of the Joint Commission on Accreditation of Healthcare
Organizations' Ernest A. Codman award for his work on outcomes
measurement in health care.
Paul B. Batalden, MD, is professor of Pediatrics and of Community and
Family Medicine at Dartmouth Medical School. He is the associate
director of the Dartmouth-Hitchcock Leadership Preventive Medicine
Residency, and teaches at the Dartmouth Institute for Health Policy
and Clinical Practice, the Institute for Healthcare Improvement and in
the Jönköping Academy for the Improvement of Health and Welfare in Sweden.
Marjorie M. Godfrey, MS, RN, is codirector of the Microsystem
Academy, instructor for the Dartmouth Institute for Health Policy and
Clinical Practice, Dartmouth Medical School, and a recognized national
and international leader in health care improvement with
interdisciplinary professionals.
Joel S. Lazar, MD, MPH, is assistant professor of Community and
Family Medicine at the Dartmouth Institute for Health Policy and
Clinical Practice and section chief and medical director of Family
Medicine at Dartmouth-Hitchcock Medical Center, where he also serves
as director of quality improvement.
