Book description
The complete guide to analyzing and maximizing a company's balanced scorecard
Presenting the next step for balanced scorecard implementation, Balanced
Scorecard Diagnostics provides a step-by-step methodology for analyzing
the effectiveness of a company's balanced scorecard and the tools to
reevaluate balanced scorecard measures to drive maximum performance.
CEOs, CFOs, CIOs, vice presidents, department managers, and business
consultants will find all the essential tools for analyzing a balanced
scorecard methodology to determine if it's running at maximum
performance and for seamlessly implementing changes into the scorecard.
Paul R. Niven (San Marcos, CA) is President of the Senalosa Group, a
consulting firm exclusively dedicated to helping businesses get
best-in-class performance. He is the author of two successful books,
Balanced Scorecard Step-by-Step (0-471-07872-7) and Balanced Scorecard
Step-by-Step for Government and Nonprofit Agencies (0-471-42328-9), both
from Wiley. PAUL R. NIVEN is President of the Senalosa Group, a
consulting firm exclusively dedicated to helping businesses reach
breakthrough results using the Balanced Scorecard. In addition to
publishing articles on performance management in Journal of Cost
Management and Journal of Strategic Performance Measurement, he is the
author of the highly successful books, Balanced Scorecard Step-by-Step:
Maximizing Performance and Maintaining Results and Balanced Scorecard
Step-by-Step for Government and Nonprofit Agencies, both published by
Wiley. He may be reached through his Web site at senalosa. com.