Book description
Winner of the Shingo Prize for Excellence in Quality Improvement
-From the Shingo judges:
This work has an extremely widespread application as the tools,
techniques, and methods described are at a level that achieves the
goals of Lean and operational excellence without tying them down to a
specific industry or work stream. The book provides practical
knowledge for lean champions, managers, and executives driving toward
operational excellence enterprise-wide. The story format, and the
presentation of this material was excellent, and the avoidance of lean
and operational excellence jargon gives the book a wide appeal…it is a
pleasure to read.
The Sequel to the Influential “Lean” Business Novel Andy & Me
The Remedy is a compelling a business fable that shows how
Lean quality improvement business practices-traditionally associated
with manufacturing--can dramatically improve the service areas of your
business-including design, engineering, sales, marketing and all
processes in between.
Written by Pascal Dennis, a leading Lean consultant, the story
follows Tom Pappas and Rachel Armstrong, senior leaders at a desperate
automotive company as they try to implement a Lean management system
across an entire platform, the Chloe, a breakthrough "green"
car. The future of the company is at stake. Can Tom and Rachel,
supported by Andy Saito, a retired, reclusive Toyota executive, regain
the trust and respect of the customer? Can a venerable but dying
company implement Lean practices to every part of their business and
learn a new, more effective way of managing?
- Shows you how to use the Lean quality improvement method to fix
not just a manufacturing system, but an entire company, including
management, design, marketing, and supply chain
- Written by Pascal Dennis, author of four books on Lean practices
and winner of the coveted Shingo Prize for outstanding research
contributing to operational excellence
- Originally developed by Toyota, the Lean approach to quality
improvement has gained a worldwide following and helped turn
around enumerable struggling businesses
Pascal Dennis is the President of Lean Pathways
Inc., a successful international consultancy, and the author of three
previous books on Lean management, all of which have won the coveted
Shingo Prize for outstanding research in the field of operational
excellence. His clients include Fortune 500 companies like Kimberly-
Clark, Lockheed Martin, and Magna International, as well as leading
health care, construction, and financial services firms. Dennis
learned the Toyota Business System in leadership positions at Toyota
Cambridge, one of Toyota's best plants, and has worked with leading
Toyota senseis in North America and Japan.
