Book description
Praise for The Handbook for Working with Difficult Groups
"Beginning with a conceptual framework useful to understand
effective group functioning, The Handbook for Working with Difficult
Groups continues with twenty chapters, each describing a common
challenge a facilitator can face, examining the research available to
understand the difficulty, and then offering pragmatic interventions a
facilitator can use to deal with this challenge. A must-read for any
group facilitator."Â-David Straus, founder, Interaction Associates
"If you're looking for ways to make your team more productive,
you'll find golden nuggets written just for your situation in The
Handbook for Working With Difficult Groups. A compendium of research
and sage advice, this book offers experienced insights into how to
transform seemingly dysfunctional groups and avoid obstacles before
you hit them. Should be in the library of any leader or
facilitator!"Â-Tammy Adams, CPF, president, Chaosity LLC
"This fine book contains a rich diversity of case studies,
approaches and wise counsel from leading practitioners working with
groups. It will help you to understand and facilitate effectively in
even the most difficult situations."Â-Dale Hunter, author, The
Art of Facilitation: The Essentials for Leading
Great Meetings and Creating Group Synergy
"Whether you are a facilitator, leader, or member of a group,
you will gain surprising insights into why a group is difficult, and
more importantly, how to recognize the cause of the difficulty and how
to develop an effective response to move the group
forward."Â-Gary Rush, CPF, president, MGR Consulting; chair,
International Association of Facilitators (IAF)
Sandy Schuman has been helping organizations work more effectively to
solve complex problems and make critical decisions for more than
thirty years. He is a group facilitator, collaborative process
advocate, and storyteller. He helps groups create shared meaning, make
critical choices, and build collaborative relationships. He
facilitates problem-solving and decision-making processes for a wide
variety of public management and policy issues and provides training
in group facilitation, decision making, systems thinking, conflict
management systems, and organizational communication. He is the editor
of the International Association of Facilitators handbook series: The
IAF Handbook of Group Facilitation, Creating a Culture of
Collaboration, and Working with Difficult Groups.
