Book description
Too many organizations invest in performance management and business
intelligence projects, without first establishing the needed
conditions to ensure success. But the organizations that lay the
groundwork for effective change first reap the benefits.
In Profiles in Performance: Business Intelligence Journeys and the
Road Map for Change, Howard Dresner (author of The
Performance Management Revolution) worked with several
extraordinary organizations to understand their thriving
"performance-directed culture." In doing so, he developed a
unique maturity model-which served as both a filter to select
candidates and as a lens to examine accomplishments.
- Interviews with people from all sides of the organization:
business users, finance, senior management and the IT department
- Provides a complete picture of their progress from inception to
current state
The models, analyses and real world accounts from these cases will be
an invaluable resource to any organization hoping to improve or
initiate their own performance-directed culture.
Howard Dresner is President of Dresner Advisory
Services, LLC, an independent advisory firm, and is a recognized
authority in the areas of business intelligence and performance
manage-ment. Prior to his new venture, he spent thirteen years at
Gartner, where he was a research fellow and lead analyst for business
intelligence, and served as chief strategy officer at Hyperion until
forming his own consultancy in 2007.