Book description
Managing Facilitated Processes
Managing Facilitated Processes helps people make thoughtful decisions
about managing successful gatherings. The book's ten chapters are
divided into three parts:
From Contact to ContractÂ-building customized agreements;
eighteentypes of facilitated processes, their deliverables and unique
features
Approach and StyleÂ-ensuring integrated, customized, and systematic
elements; a forget-me-not prompter; effective management styles
Management x 5: Participants, Speakers, Logistics,
Documents,FeedbackÂ-practice guidelines, examples, and time-saving tools
Managing Facilitated Processes also includes a companion Web site
with handy e-versions of the book's tools and templates.
Praise for Managing Facilitated Processes
"This book honors the importance of the details and care that
every gathering deserves. It should be a standard reference?for people
who come together to produce results."
Â-Peter Block, author
of Community: The Structure of Belonging, and consultant and partner,
Designed Learning, Ohio, USA
"The authors' combined experience of nearly 60 years in process
facilitation is generously shared in this clearly written
guide."
Â-Sharon Almerigi, certified professional
facilitator (CPF), Barbados International Association of Facilitators,
Latin America and the Caribbean
"In a world of 'expert-centered' workplaces, Managing
Facilitated Processes offers a much-needed focus on the process of
creating effective, customized environments for learning and
work."
Â-Marilyn Laiken, professor and chair, Department of
Adult Education and Counseling Psychology, The Ontario Institute for
Studies in Education, University of Toronto, Canada
"A comprehensive and practical guide to making group sessions
effective and outcome drivenÂ-great insights from cover to cover and a
terrific 'go to' reference guide."
Â-Gabriella Zillmer,
senior vice-president, Performance Alignment and Compensation, BMO
Financial Group, Canada
"A time-saving gem for planning facilitated sessions
effectively. It is unique in its thoroughness without being
overwhelming. To be pulled off the shelf over and over
again."
Â-Julie Larsen, associate adviser for social policy
and development, United Nations Headquarters, New York, USA
Dorothy Strachan is a partner in Strachan-Tomlinson, a process
consulting firm in Ottawa, Canada. She is the author of Making
Questions Work and Process Design, both from Jossey-Bass.
Marian Pitters is the president of Pitters Associates, a management
consulting firm located in Toronto, Canada.?She has authored a number
of manuals on facilitation and public adjudication.
