Book description
The second edition of
Putting Patients First
showcases what Planetree facilities and the Planetree organization have
learned about the commitments, conditions, practices, and policies that
are needed to do more than give lip service to
being--patient-centered.--It should be read by every student, nurse,
physician, administrator, trustee, policy maker, and lay person who is
committed to creating healing environments, holding facilities
accountable for their rhetoric, and truly reforming health care.
Susan Frampton, Ph. D.
is President of Planetree Institute, a non-profit organization that
promotes and provides education in patient-centered care, Frampton works
with a growing alliance of hospitals and health centers around the
country and in Europe that have implemented Planetree's unique
patient-centered model of care. Prior to her work with Planetree, she
spent over twenty years at several hospitals in the New England area.
Her work focused on community education, wellness and prevention,
planning, and development of integrative medicine service lines.
Frampton serves on the Connecticut Healthcare Research and Education
Foundation's Patient Safety Organization, and is an invited member of
the Institute of Medicine panel on reducing medical error and improving
patient safety.
Patrick Charmel is President and Chief Executive Officer of
Griffin Hospital and its parent corporation Griffin Health Services
Corporation. Among the positions he has held at Griffin are Assistant
to the Administrator, Assistant Administrator, Clinical Services and
Vice President, Hospital Operations. He became President and CEO in
1998. During his tenure he has positioned Griffin Hospital as an
award-winning, innovative organization, recognized as an industry
leader in providing personalized, humanistic, consumer-driven health
care in a healing environment. Since adopting the Planetree philosophy
in 1991, over 550 hospitals have visited and toured Griffin and its
award-winning patient-care building. Under Charmel's leadership,
Griffin Hospital was named one of fifteen Hospitals With Heart” by
AARP's Modern Maturity Magazine, was featured on the CNBC produced
“Wall Street Journal Report” and was spotlighted, along with
Planetree, in a PBS special “Hospitals With a Heart” that aired in 2004.
Planetree is an international affiliation of hospitals
utilizing the Planetree model of patient centered care that seeks to
humanize and demystify the health care experience for patients and
families.
