Book description
Strong communication skills are arguably the most important attribute a
manager can possess. Many managers believe they have already mastered
the four basic communication skills - speaking, listening, writing and
reading - but many simply go through the motions.
In Effective Communication
John Adair, Britain’s foremost expert on leadership training, will tell
you everything you need to know to enable you to:
• Use words to their maximum effectiveness in order to persuade and
really be heard
• Train yourself to hear what other people are actually saying
• Construct your correspondence and presentations to get across what
you want to say in the clearest manner
• Improve your assimilation and understanding of the thousands of words
you have to read every day
Including helpful advice on interviews, appraisals, giving and
receiving criticism, conducting and participating in meetings, the use
of visual aids, communication between departments and much more, this is
the ultimate tool for improving your communication skills and helping
you become a better manager. John Adair is an international leadership
consultant to a wide variety of organizations in business, government,
the voluntary sector, education and health, and has been named as one of
the forty people worldwide who have contributed most to the development
of management thought and practice. He has written over forty books on
leadership, management and history, which have been translated into many
languages.
